Privacy Policy

Who is responsible

The data controller for AnyMarker is Kuswanto, a sole trader based in Indonesia, operating through wanto.work. Reach us through the support form or at support@wanto.work.

Purchases are a separate matter: Polar Software Inc. is the Merchant of Record and is an independent controller of your billing data. See Buying a licence.

What the app sends

Every network request AnyMarker makes on its own is listed here. There is no telemetry, no crash reporting, no usage analytics, and no advertising SDK in the app.

What stays on your computer

These files are created on your own disk. We never receive them, and nothing in them is transmitted anywhere.

Where they live

Settings and presets — two files directly in your home folder:

The preset file sits beside it, named .anymarker_preset.json on both platforms.

Application log

Your OBS WebSocket password is stored in that settings file on your own machine so the app can reconnect. It is sent only to OBS, over your local connection. It is never sent to us or to Polar.

The log can contain the names and folder paths of files you recorded. That is worth knowing if you ever attach a log to a support request — have a look at it first, and redact anything you'd rather not share. See the User Guide for exactly where the log lives on each platform.

The machine label

To count activations — so one licence isn't used on twenty computers, and so activating the same machine twice doesn't burn two slots — AnyMarker derives a short label for your computer.

It is a SHA-256 hash of your operating-system username, your computer's hostname, and your home directory path, joined together and truncated to 32 hexadecimal characters. Only that truncated hash is ever sent; the values it was made from are not.

• It is not a hardware serial number, MAC address, disk UUID, or advertising identifier.
• It cannot be used to track you across other apps or websites, because nothing else computes it.
• It is a deliberately soft check meant to stop casual trial resets, not a security boundary. We describe it plainly here rather than calling it “anonymous”, because a hostname and username are yours, and a hash of a small guessable input is pseudonymous rather than anonymous.

Buying a licence

Checkout happens on Polar, not on our site. We never see or store your card number, bank details, or any payment credential — those go to Polar and its payment processor and never touch our systems.

From a completed order, we can see in the Polar dashboard: your name (as entered), your email address, your billing country, the order amount and date, and your licence key with its activation records. We use that only to fulfil the purchase, to support you, and to keep the records tax law requires.

Polar acts as an independent controller for the payment and for the tax it collects and remits. Its handling of your data is governed by Polar's privacy policy and terms, which we recommend reading before you buy.

Support requests

When you submit the support form, you send us your name, your email address, your message, and any technical detail you choose to include — such as your operating system, app version, or a pasted log excerpt.

• The submission creates a ticket in a private issue tracker hosted on GitHub, and sends a notification to our inbox with your address set as the reply-to, so replying reaches you directly. The tracker is not public and the ticket is never visible to other users.
• The form is protected by Cloudflare Turnstile, a privacy-focused bot check that does not use tracking cookies or build a profile of you. Turnstile processes your IP address and a challenge token for that check.
• Please don't paste anything into a support message you wouldn't want kept — passwords, licence keys belonging to someone else, or client-confidential file names. If you already did, tell us and we'll delete it.

This website

wanto.work is served through Cloudflare. Like any web host, Cloudflare processes request data — IP address, user agent, requested URL, timestamp — to deliver pages and to protect against attacks and abuse. That is standard server operation, not profiling.

The AnyMarker pages set no advertising cookies and run no cross-site trackers. Web fonts on these documentation pages are requested from Google Fonts, which means your browser contacts Google's font servers when you view them; that request carries your IP address and is subject to Google's privacy policy. The app itself does not do this — it bundles its fonts locally.

Why we're allowed to use this data

If you are in the EU, the UK, or another region with comparable law, these are our legal bases under the GDPR and equivalents:

How long we keep it

• Order and licence records — for as long as the licence is valid, and afterwards for the period tax and accounting law requires (typically several years). Polar keeps its own copy under its own policy.
• Support tickets and email — kept while the issue is open and for a reasonable period afterwards, so a follow-up months later still has context. Ask us and we'll delete yours sooner.
• Server and Turnstile logs — retained briefly by Cloudflare under its own retention schedule.
• Everything on your computer — kept until you delete it. Uninstalling AnyMarker does not remove your config, presets, chapter files, or logs; delete those yourself if you want them gone.

Who else sees it

We do not sell your data, rent it, or share it for advertising. Ever. The only third parties involved are the ones needed to run the product:

We may also disclose data where the law genuinely requires it, or to establish or defend a legal claim.

International transfers

We are based in Indonesia, and the providers above operate globally — principally in the United States and the EU. If you are in the EEA or UK, your data may therefore be processed outside your country. Where that happens, our providers rely on the standard safeguards for such transfers, including the European Commission's Standard Contractual Clauses. The data involved is minimal: an email address, an order record, and whatever you wrote to us.

Your rights

Depending on where you live, you may have the right to access the data we hold about you, to have it corrected, to have it deleted, to object to or restrict how we use it, to receive it in a portable format, and to withdraw consent where we relied on it.

To exercise any of them, contact us through the support form or at support@wanto.work. We'll respond within 30 days. There's no charge, and no form to fill in — a plain email is enough.

• Deletion has a limit worth knowing: we cannot delete an order record we're legally required to retain for tax purposes, and deleting your licence record would deactivate your licence. We'll tell you plainly which parts we can remove and which we can't.
• For billing data held by Polar, you can also contact Polar directly as the Merchant of Record.
• If you think we've handled your data badly, please tell us first — but you also have the right to complain to your local data protection authority.

Children

AnyMarker is a tool for video producers and is not directed at children. We do not knowingly collect data from anyone under 16. If you believe a child has sent us personal data, contact us and we'll delete it.

Changes

If we change what data AnyMarker sends or how we handle it, we'll update this page and change the “last updated” date. Material changes — anything that widens what we collect — will be called out on the product page and in the release notes, not slipped in quietly.